Contact
One address for everything: sales, procurement and DPO questions, support, refunds and security reports.
Response times
We answer every message within 1 business day (CET). Delivery and verification problems with a paid report or attestation get priority, usually within a few hours.
Procurement and data protection
Our Data Processing Agreement, subprocessors and security measures are public, so you can review them before buying. We can also complete security questionnaires by email.
Security reports
Found a vulnerability? Email us with the details; we acknowledge within 1 business day. Machine-readable policy: /.well-known/security.txt